Changing the logo

Hi,
How can I change the logo from the backend?I tried on the logo type but it wont change..
Can you please advice..

Cheers

Admin -> Appearance -> Logotype

Make sure you empty your browswer cache. If that doesn't help try manually deleting the thumbnail cache files in litecart , see folder /cache.

hello, friends I can't change litecart logo on my store.  When I try they told me that "
includestemplatesdefault.catalogviewsbox_site_footer.inc.php"

bihogo: "They" told you what?

now, in logotype change saved but logo it is still litecart logo

Any php errors logged in data/errors.log? Did you refresh the page / forces browser cache refresh?

I tried everything that is was given but nothing worked

@sus This is not a normal behavior. What you can do is replace images/logotype.png via FTP and clear all thumbnail cache (Admin -> Settings -> Images).
If PHP failed to replace the logotype there should be an error logged in logs/errors.log.

Just to make sure browser cache is not the issue. Try visiting the site in incognito mode. Also if you use Cloudflare or some CDN, the image can be served from server cache.

Hello.

Non of the above solutions are working. the logo is the most important thing and if it cant be changed.

please give a solution on how to change the logo

There is nothing broken in the platform ability to upload and replace the logo. If it's not working for you it's related to something not right on your end. It could be invalid directory paths, invalid image binary data, missing image library components, directory permissions? Check logs/errors.log if there are any errors logged related to your uploaded file.

Make sure that the image you see on the FTP images/logotype.png is the same as the one served on the web. To make sure it's not a CDN or proxy, or web server cache.

@tim

I don't really understand what the issue is then, yesterday the site logo in the front end was fine. Today it reverted to the Litecart logo, I made sure I deleted every SVG Litecart logo from the files.

Maybe you can tell me better what the problem is because even if I delete the cache, nothing happens and at this point, I don't understand what the issue is, then my logo only shows in the admin panel and stopped showing on the frontend side.

Maybe you can tell me better what the problem is

I did not appreciate that. Isn't this what I am trying to do? You didn't even respond to answer any of the suggestions I gave you to address the cause.

LiteCart have no restore functionality.

Again, make sure that the image you see on the FTP images/logotype.png is the same as the one served on the web. To make sure it's not a CDN or proxy, or web server cache.

And again, check your logs.

I have seen similar issues with servers tunneling the apache process through an nginx proxy. That the nginx proxy served it's own outdated versions of content. That was related to a control panel named CyberPanel.

I am having a similar problem with logotype. The logotype uploaded fine to the admin area but does not update the screen.

I cleared the cache and turned off the caching in the admin under settings/advanced. I also used cpanel/file manager to delete the contents of the cache folder. When I do that it is refilled in about 15 seconds. 

Is there a timeout function on this forum facility. I spent about 2 hours working on this while capturing what I was seeing in an earlier attempt to post in this thread.

You mentioned earlier in this thread that system caching could cause this problem. My system is installed on a reseller system on Knownhost that I own, so I can have their system support address any caching issues resulting from something they have installed.

I am attaching the logotype.png file I am trying to use in place of the litecart example.

I would appreciate any help I can get with this.