Privacy Policy
We are committed to maintaining the trust and confidence of our visitors to our web site and subscribers to our newsletter. Here you'll find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter.
Visiting Our Website
When someone visits this website we don't embed any third party services or trackers on to our website. Traffic can be routed through Cloudflare which also provides a Content Delivery Network for regional loading of static components like images.
Collected Personal Data
We collect personal data when visitors registers for an account and use our services.
Username
A nickname or alias publicly displayed on the website so other visitors on the website can relate to you. It is your public name when you use features on the website i.e. publish forum threads, publish add-ons, and provide translations.
Email Address
To send you notifications of activity related to your account such as order copies when you make purchases, when someone tags you in the forums or when someone replies to a forum thread of yours. It is not publicly available to anyone but is stated as sender when you privately contact other users on our website.
First Name and Last Name
Your first name and last name is used for giving you personal greetings and is also stated on invoices when you make purchases. It is not publicly available to anyone.
Address, Postcode, and City
Used for billing address and is stated on invoices when you make purchases. It is not publicly available to anyone.
Country and State/Zone
Publicly stated in your user profile so visitors know which country you are from. It is also used to calculate and display the correct amount of tax charged when you make purchases and is stated on your invoices.
Phone Number
Collected if we need to get in touch with you regarding your purchases when we are unable to reach you over e-mail.
Tax ID and Company Name
Used to validate and approve the EU reverse VAT charge machanism and for invoices when you make purchases.
Signing In With a Third Party
Third party sign in services e.g. Facebook Connect, Google Sign-In, Microsoft Sign In, or Github Login, can be used to sign into your account on this website. For doing so we are retrieving the email address and account holder name stored with the third party service provider. We can also use these services to reference your profile with your public avatar image registered with these services.
Newsletter
We don't rent or trade email lists with other organisations and businesses.
Payment Processing
When you are paying for products or services, some personal details are shared with payment service providers necessary to provide you with data such as proof of purchase or buyer protection. These providers are Stripe, and Payal, or some of the sub contractors they use when you select locally held payment methods.
We are currently no longer using any third party for newsletters. If we do this policy will be updated. Newsletter services can gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve a newsletter.
You can unsubscribe to newsletters any time by clicking the unsubscribe link at the bottom of any of our emails, revoking your consent for newsletters under your account, or by emailing our data protection officer at privacy@litecart.net.
Access to Your Personal Information
You are entitled to access the personal information that we hold. Email your request to our data protection officer privacy@litecart.net.
Request Deletion of Your Personal Data
If you would like us to remove any stored personal data we might have collected, send a request to our data protection officer privacy@litecart.net. State what you would like us to delete.
